Quality Control, Refunds and Missing Produce
If the produce I receive does not match my quality expectations:
Photograph the item(s) and send as an attachment to email@example.com within 72 hours of receiving the item. Once this is done it is up to the discretion of Plant Foods Perth as to the action that will follow in consultation with the member. This may result in a partial or full refund.
If items ordered were not able to be sourced on the day, we will process a refund to your account.
Notify Plant Foods Perth of any items that are missing during of pick-up. If produce that you ordered is missing we will process a refund for the value of the missing produce.
Picking up orders
I agree to pick-up my order within the designated pick-up times from the designated pick-up points. Exceptions may be considered outside of these times after contacting Plant Foods Perth and only and in exceptional circumstances. We are unable to hold stock on your behalf and take no responsibility for the deterioration of your produce if collected on your behalf by another party.
Upon ordering I accept that food that is not picked up during the allotted pick-up time will be split amongst the active members who helped out on the day of pick-up and there will be no refund. If you cannot collect your food at the designated pick-up location then please arrange for someone else to do so for you.
We are not responsible for your items once they have been collected.
Payment must be made at the time of ordering. Please ensure you receive a confirmation email from Plant Foods Perth. This is your receipt and proof of purchase.
We are unfortunately not able to receive orders after our order closing times.
We reserve the right to refuse sale to individuals as we see fit.
Plant Foods Perth details
Plant Foods Perth is a business name of Plant Foods Pty Lty (ABN: 52 603 078 646)
Plant Foods Perth registered address is 58 Lennoxtown Road, Duncraig WA 6023.
You may contact Plant Foods Perth by email: firstname.lastname@example.org
Plant Foods Pty Ltd and Plant Foods Perth operate on a not-for-profit basis.